It is one thing to say you strive for 'best practice', have great policy and core beliefs in your organisation’s constitution, but Authenticity Means

• The language and interactions with all stakeholders inspires authentic experiences and is not 'professional speak' and agency ‘white wash’
• Real experience and satisfaction is seen because there are clear avenues for feedback that is listened too and put into action
• Actions and plans are followed through and shown to be done
• Real world promises are made and realistic goals set
• Clear and honest communication is observable about the organisation’s roles and limitations
• Real showcasing and access by external stakeholders, allows real peer accountability in the sector
• Leadership demonstrates humanity by admitting mistakes and modelling growth through reflection
• Acts of vulnerability are displayed by management and professionals to model real reflective practice and a safe space for honest discussion with staff
• Admitting when you have made mistakes – we all know everyone does sometimes

#australiancommunities #ndis