TERMS AND CONDITIONS
1 Terms and Definitions Used in all Communications
1.1 AC – Australian Communities Pty Ltd (ABN 11 627 337 179).
1.2 Client – Any person or business accessing any service.
1.3 DAC – Developing Australian Communities Pty Ltd (ABN 68 646 184 947).
1.4 Exhibitor – A paid and confirmed business or individual that is attending in person or
virtually to show talk about their work and has paid and been confirmed at any of the events
delivered by DAC.
1.5 Exhibit Staff – The individuals that the Exhibitor has engaged to be present and
manage/staff the exhibit space they have purchased. This includes paid staff or volunteers.
1.6 Expo – Exhibition event for service providers to attend and showcase their own service
option through a paid or donated exhibition space.
1.7 NDIS – National Disability Insurance Scheme.
1.8 Organiser means DAC and/or AC.
1.9 Participant – An individual (child or adult) with a current NDIS plan approved to access
Services funded by NDIS.
1.10 Service Provider – Any business that delivers services to people funded by the National
Disability Insurance Scheme (NDIS).
1.11 Virtual Event – An event or service that is delivered via electronic media instead of face to
These terms and conditions are governed by the laws of Queensland and the parties submit
to the non-exclusive jurisdiction of the courts of Queensland.
In the interpretation of these terms and conditions:
(b) References to legislation or provisions of legislation include changes or re-enactments
of the legislation and statutory instruments and regulations issued under the
(c) Words denoting the singular include the plural and vice versa, words denoting
individuals or persons include bodies corporate and vice versa, words denoting one
gender include all genders, and references to documents or agreements also mean
those documents or agreements as changed, novated or replaced;
(d) Grammatical forms of defined words or phrases have corresponding meanings;
(e) Parties must perform their obligations on the dates and times fixed by reference to
the capital city of Brisbane;
(f) Reference to an amount of money is a reference to the amount in the lawful currency
of the Commonwealth of Australia;
(g) References to a party are intended to bind their executors, administrators and
permitted transferees; and
(h) Obligations under this agreement affecting more than one party bind them jointly and
each of them severally.
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3 Event Terms and Conditions
3.1 DAC in partnership with AC are delivering the Expo which includes the venue, allocated and
assigned exhibition spaces, advertising for the event and facilitation of the event, each day.
The Organiser is not responsible for any other service. The event facilities are managed by
the owners of the physical space and as such, all responsibility for the physical location is not
the responsibility of the Organiser.
3.2 Each potential exhibitor will need to be assessed by the Organiser on a case by case basis.
3.3 The Organiser has the complete discretion whether to accept a potential exhibitor.
3.4 The Exhibitor must provide the Organiser with timely, accurate and reliable contact
information including but not limited to designated venue contact persons, contact number
and/or email addresses.
3.5 All the Exhibitor’s resources and any activity they undertake must occur within the
boundaries of their assigned exhibition space.
3.6 Exhibitors must not approach people in the audience or in the crowd outside of the assigned
exhibition space. This will only occur through the approved concierge staff.
3.7 At all times, all Exhibitors and their staff must carry their security and registration
3.8 The Organiser reserves the right to alter the positioning and allocations of any Exhibitor
3.9 The Organiser does not warrant that the event hosted by the Organiser is appropriate for
the Exhibitor. It is the Exhibitor’s responsibility to determine if the event is suitable for its
3.10 The Organiser reserves the right to take photos and/or video images during the event and
use these images without the expressed permission in any way as part of its advertising,
promotion, social media or in any publication.
3.11 If you do not wish your image to be used, you must notify the Organiser prior to the event in
3.12 It is a condition that all registered and attending service providers be listed by name and
with logo on the event website prior to the event to allow attendees to know who will be
3.13 Exhibitors are required to leave their site, rubbish free and in the same state as they were
provided prior to set up. Exhibitors are solely responsible for any damage to their site and
space including financial responsibility for any repairs or replacements that may need to
3.14 All advertising and content submitted to the Organiser produced for each event will be
subject to approval by the Organiser prior to publication.
3.15 The event set up (Bump In) and dismantling (Bump Out) will be planned and the Exhibitors
will be provided with the scheduled time the day, prior to the event. No set up or
dismantling of exhibition space is to occur after 10.00am on the first day of the event or
before 4:00pm on the second day when the event closes.
3.16 During Bump In and Bump Out times, all Exhibitors and their staff must wear high visual
3.17 All Exhibitors must be at their exhibit for the full two days of the event.
3.18 If you need to leave your exhibition space unattended due to an emergency, you must
inform event staff immediately.
3.19 The Exhibitors must not sell food or drink at the event. The venue will provide food and drink
3.20 The Exhibitor must exercise all due care, skill and attention in relation to the Expo.
3.21 The Exhibitor must comply with all legal requirements as may from time to time apply in
relation to the Expo.
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4.1 All Exhibitors must have their own Public Liability Insurance of at least $10,000,000 which
must be appropriate for the event and the Expo.
4.2 The Exhibitor must provide the Organiser with current certificates of insurance in order to
finalise their booking and/or upon request. The Organiser has the right to reject the
insurance on the grounds it does not meet the obligations or because the insurer is not
acceptable to the Organiser.
5 Safety and Security
5.1 Exhibitors are solely responsible for all safety, equipment, management and delivery of any
service and all persons involved in their exhibition space. It will be the responsibility of all
Exhibitors to ensure that all resources, banners and any other items brought to the Expo by
them or people they engage are safe.
5.2 Exhibitors are solely responsible for ensuring their electronic devices have safety tagging. If
this is found not to be present, the Organiser reserves the right to request it is removed from
5.3 Exhibitors will be solely responsible for the behaviour of their staff and anyone that they
invite to be a part of their exhibition space.
5.4 At all times, Exhibitor spaces must have the Exhibitor staff present to ensure that safety and
security is maintained. The Organiser will have staff on the day if you need something
brought to you, such as coffee.
5.5 At all times, all Exhibitors must follow any reasonable direction from the Organiser, staff
members or exhibition site security during the event. Failure to follow reasonable requests
and display of any behaviour that is deemed by the Organiser staff to be inappropriate,
breaching community standards or criminal in nature may result in referral to the exhibition
site security and police.
5.6 The exhibition site and the Organiser will provide security staff on the day of the exhibition.
5.7 Exhibitor staff must complete any safety tasks, training or introduction topics as required by
6 Cancellations, Refunds and Unforeseen Events
6.1 If the Organiser cancels the event, the Organiser will provide a full refund to Exhibitors.
6.2 If COVID 19 restrictions are enacted by the Government or other unforeseen events occurs and
the event has to be postponed, a second date will be provided and the event will go ahead at
that time. If Exhibitors do not want to participant in the postponed event, then the Exhibitor has
the following choice:
(a) 50% refund or credit from invoices already paid towards the Organiser’s workshop; or
(b) attend another event run by the Organiser.
6.3 If payment is not received by the due date of the tax invoice, the Organiser reserves the right to
reallocate that space to another Exhibitor.
6.4 All exhibitions are confirmed when full payment is received.
6.5 If an Exhibitor chooses not to exhibit or cannot attend, the Organiser is not obliged to provide a
refund unless the Exhibitor provided at least 30 days written notice to the Organiser prior to the
6.6 If an Exhibitor wishes to cancel their booking at any time, a 30% charge will be retained by the
6.7 If the Exhibitor cannot attend the event as planned and wishes to exhibit at a different event,
the Exhibitor will be given the option to use the credit from invoices already paid to book a place
at an alternative event held by the Organiser.
6.8 In the event of a dispute or issue raised there will be cap on liability equal to or up to the
amount paid by the exhibiting service provider already paid.
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7 Limited Liability
7.1 The Organiser does not accept any responsibility for any loss or damage caused by a
circumstance outside the scope of the Organiser’s services and control.
7.2 The Organiser relies on the timely, true and accurate information provided by the Exhibitor.
Therefore, the Organiser does not accept liability for any loss or damage caused as a result of
inaccurate, false or untimely information provided by the Exhibitor.
7.3 The Exhibitor hereby releases, discharges and indemnifies the Organiser, its officers, employees
and agents from all claims and demands of any kind whatsoever and from any liability including,
without limitation which may arise in respect of any accident, damage, destruction, debt or
injury save where such liability arises from any wilful or negligent act or omission of the
Organiser, its employees or agents.
7.4 The Organiser accepts no responsibility for any damage, loss or theft of any item brought to the
site by Exhibitors. The venue has security and will be responsible for any break and enter or
inappropriate access to exhibition spaces when the event is closed over night and prior to
opening in the morning.
7.5 Exhibitors will be solely responsible for any liability, injury or matter arising if they are displaying
equipment or resources that will involve contact or demonstrations with any member of the
public or other exhibit staff. Exhibitors are totally liable and must accept full responsibility for
ensuring the safety of any equipment they bring or display.
7.6 The Organiser shall not be liable for any indirect, incidental, consequential or lost profit damages
of any kind.