Customer Centred Work

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Customer Centred Work isn’t just about approach and practice. It’s about Behaviour. It means, • Treating Participants, their families and stakeholders with respect because it is right and good business…
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Service Providers

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As Service Providers, We Can Raise the Bar and Revolutionise the Disability Service Sector Through Key Principles that Maximise the NDIS Experience for Australian Communities; Transparency, Commitment, Authenticity, Customer Centred…
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Transparency

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For NDIS Service providers we need to remember that Transparency means, • There is a communication system that is easy to use for staff and participants to know what is…
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Commitment Day to Day

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What is Commitment day to day for NDIS Service Providers? It means • Human Rights are part of all agreements, contracts, measures and plans • Participants and their families are…
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Authenticity Means

Authenticity Means

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It is one thing to say you strive for ‘best practice’, have great policy and core beliefs in your organisation’s constitution, but Authenticity Means • The language and interactions with…
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